According to Psychology Today, “research shows only 10 per cent of us listen effectively” The truth is, the older people get, the more their listening comprehension sinks. Making matters worse, studies show that people wildly overestimate how good they are at listening.
Communication skills were rated as more important than mathematics, science, and technical skills (Evans, Beakley, Crouch, & Yamaguchi, 1993). The shortage of soft skills is a problem that is already manifesting in the UK workforce. As reported in Forbes, a survey by Tempo found that 54% of employers who took part found that they struggled […]