‍The Science of Communication Intelligence

‍Communication Quotient™ (CQ) is a research-based cognitive framework that measures and explains an individual’s communication intelligence, how humans process, interpret, express, and regulate meaning across contexts.

Developed from thousands of hours of 1:1 coaching data, clinical perspectives, and neuroscientific insights, CQ provides a structured, measurable model for understanding communication as a multidimensional cognitive skill rather than a personality trait or soft-skill category.

CQ integrates three core cognitive domains:
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1. Receptive Intelligence™ (RI): The ability to receive, process, and accurately interpret information.
2. Expressive Intelligence™ (EI): The ability to articulate thoughts, emotions, and intentions clearly.
3. Interpretive Intelligence (II): The cognitive mechanisms that evaluate, frame, and derive meaning from information.

Together, these domains form an empirically grounded picture of how humans communicate effectively or experience breakdowns under stress, ambiguity, or interpersonal complexity.

CQ is used across clinical, educational, and organizational settings to assess communication behaviour, support cognitive development, and enhance relational skills.
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Frank Cervone, H. (2014). Effective communication for project success. OCLC Systems and Services: International digital library perspectives, 30(2), 74-77.
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Sels, L., Ickes, W., Hinnekens, C., Ceulemans, E., & Verhofstadt, L. (2021). Expressing thoughts and feelings leads to greater empathic accuracy during relationship conflict. Journal of Family Psychology, 35(8), 1199.