Stress Management is the process of addressing and coping with the challenges and pressures that individuals face in their life (Lazarus & Folkman, 1984). It involves recognizing and managing the psychological and physiological responses triggered by stressors. Various models and approaches have been proposed to understand stress and develop strategies for its management.

One such model is the CQ: Communication Quotient™ Integrated Model of Communication, which suggests that stress can be perceived and defined based on an individual’s interpretation of their circumstances (Gudykunst, 2005). According to this model, stress arises when there is a skewed perception of the challenges faced and one’s perceived ability to handle them. This perception can lead to feelings of vulnerability and a belief that the challenges exceed one’s capacity.

According to the CQ: Communication Quotient™ Integrated Model, to manage stress it is essential to achieve a perceptual balance between the perceived challenges and one’s perceived capabilities. By addressing and modifying these perceptions, individuals can reduce the perception of threat and better manage stress.The CQ: Communication Quotient™ Integrated Model aims to help individuals maintain a state of equilibrium where their capacity matches the demands they face. In this state, individuals can effectively handle challenges without excessive cognitive effort.

CQ: Communication Quotient™ plays a significant role in stress management by influencing individual’s perceptions of their abilities and the demands placed upon them. It helps individuals clarify their expectations and needs, facilitating effective stress management. During stressful situations, individuals may experience distorted perceptions of their capabilities and the demands they face, leading to overwhelm and anxiety. CQ: Communication Quotient™ provides a framework to gain perspective and clarify expectations.

Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. Springer Publishing Company.

Gudykunst, W. B. (2005). Theorizing about Intercultural Communication. Sage Publications.